ThinkByte Studios – Privacy Policy
Last Updated: 6.13.2025

This Privacy Policy explains how ThinkByte Studios ("we," "us," "our") collects, uses, discloses, and protects personal data when you interact with our website, sign up for services (e.g., Company Plan, MSP IT Plan), or otherwise engage with us.

1. Information We Collect

We collect two types of personal data:

A. Information you provide directly

• Name, email, address, phone number, billing info when you sign up or contact us
• Usage content like website credentials, company details for setup

B. Information collected automatically

• Device and usage data (IP, browser, pages visited, timestamps) via cookies or analytics tools (e.g., Google Analytics) 
• Support ticket and log data for service delivery and troubleshooting

2. How We Use Your Information

We use your data to:

• Provide, support, and maintain our services
• Process billing and payments
• Communicate updates, support information, and marketing
• Improve website usability and service performance
• Comply with legal obligations and cooperate with enforcement

3. Disclosure of Information

We may share personal data with:

• Service providers (payment processors, hosting providers) helping us operate
• Third-party integrations (e.g., Google Workspace, Adobe, Microsoft) under your account control
• Legal authorities if legally compelled or to protect our rights or safety

We never sell personal data to third parties.

4. Cookies & Tracking Technologies

Like most websites, we use cookies to improve navigation, remember preferences, and enable analytics. You can manage or disable cookies through your browser.

5. International Data Transfers

Data may be stored or processed outside your country (e.g., the U.S. or Canada). When transferring data internationally, we rely on legal safeguards like GDPR‑compliant standards or other regulatory frameworksen.wikipedia.org+13hostpapa.com+13automattic.com+13legal.hubspot.com.

6. Data Retention

We retain personal data as long as necessary to fulfill business purposes and legal obligations (e.g., billing, security, legal claims). After services end, we retain basic records for up to 7 years per standard audit practices .

7. Security Measures

We implement industry-standard security, including encrypted storage, SSL/TLS, access controls, and regular monitoring to protect your data.

8. Your Rights & Choices

Depending on your location, you may have rights like:

• Access, correction, deletion of personal data
• Opt-out of marketing communications
• Data portability or restriction
  To exercise your rights, contact us at [Insert Contact Info].

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

10. Business Transfers

If ThinkByte is acquired or undergoes corporate changes, your personal data may transfer to the successor. We’ll notify you of any changes.

11. Policy Changes

We may update this policy. Material changes will be noted with a new effective date at the top. Invite periodic review.

12. Contact Us

For questions or data requests, contact us at:
ThinkByte Studios
Email: sales@thinkbytestudio.com
Phone: (757) 255-8464